Shipping Policy

Shipping Policy for Goods of Gift

1. Introduction

Welcome to Goods of Gift! We're delighted to have you as a valued customer. Our Shipping Policy outlines the terms and conditions pertaining to the shipping of your purchased gift products from our platform. Please review the following information to understand our shipping practices.

2. Processing Time

  • All orders are processed within 1-3 business days after they are placed.
  • Orders placed on weekends or holidays will be processed the following business day.

3. Shipping Methods and Times

  • Standard Shipping: Typically takes 5-7 business days for delivery after processing.
  • Expedited Shipping: Available upon request and at an additional cost. Delivery typically occurs within 2-3 business days after processing.

4. Shipping Rates

  • Shipping charges are calculated based on the weight of the package and the destination address.
  • Free standard shipping is available for orders over a specified amount, as advertised on our website from time to time.

5. Order Tracking

  • Once your order has been shipped, a shipping confirmation email containing tracking information will be sent to the email address provided during checkout.
  • You can track your order using the provided tracking number on our website or through the carrier’s website.

6. International Shipping

  • At this time, Gleaming Gift primarily ships within [list of countries/regions]. If you reside outside of these areas and are interested in purchasing from us, please contact our customer service for special arrangements.

7. Customs, Duties, and Taxes

  • For international shipments, customers are responsible for any customs duties, taxes, or fees levied by their country's customs department.
  • Gleaming Gift is not responsible for any delays caused by customs clearance processes.

8. Address Accuracy

  • Customers are responsible for providing accurate shipping information. Please double-check your shipping address during checkout.
  • Gleaming Gift is not responsible for orders delivered to incorrect addresses provided by the customer.

9. Lost or Stolen Packages

  • Gleaming Gift is not responsible for packages once they have been scanned and marked as delivered by the carrier.
  • If you believe your package is lost or stolen, please contact the carrier directly or our customer service team, and we will assist you in filing a claim or locating the package.

10. Returns Due to Shipping Issues

  • If your order is returned to us due to an incorrect address provided by the customer, the customer will be responsible for any additional shipping charges incurred for resending the package.
  • Please ensure that your shipping address is accurate and complete to avoid any delays or additional charges.

11. Holiday Shipping

  • During peak seasons or holidays, processing and shipping times may be longer than usual due to high order volumes. We recommend placing orders well in advance to ensure timely delivery.

12. Contact Us

If you have any questions or concerns regarding our Shipping Policy, please contact our customer service team at 315 642 4400 or [mail]. We are here to assist you!