Refund Policy

Goods of Gift: Refund Policy

1. Introduction

Welcome to Goods of Gift. We take pride in offering high-quality gift products and services to our valued customers. This Refund Policy outlines the terms and conditions under which refunds may be provided for products purchased directly from our e-commerce platform.

2. Eligibility for Refunds

• Refunds will only be considered for products purchased directly from the Gleaming Gift website.
• To be eligible for a refund, customers must provide proof of purchase, such as an order confirmation or receipt.

3. Refund Period

• Customers have 30 days from the date of purchase to request a refund.
• After the specified period, Gleaming Gift reserves the right to deny any refund requests.

4. Conditions for Refunds

• Products must be returned in their original packaging and in unused condition to qualify for a refund.
• The customer is responsible for any return shipping costs unless the product is defective or the return is a result of our error.

5. Process for Refund Requests

• To initiate a refund request, customers must contact or mail our customer service team at goodsofgift@gmail.com
• Provide the order number, reason for the refund request, and any relevant details or evidence.
• Once the refund request is received and approved, instructions will be provided for returning the product.

6. Refund Methods

• Refunds will be processed using the original payment method used for the purchase.
• Depending on the payment provider and method, it may take [30 business days] for the refund to be reflected in the customer’s account.

7. Non-refundable Items

• Personalized or customized products are non-refundable unless they arrive damaged or defective.
• Gift cards, downloadable software products, and perishable goods cannot be returned or refunded.

8. Damaged or Defective Products

• If a product is received damaged or defective, customers must notify Goods of Gift within [30 days] of receipt.
• Goods of Gift may require photographic evidence or a return of the damaged or defective product before processing a refund or replacement.

9. Cancellations

• Orders can be canceled within [6 hours] of purchase. If the cancellation request is made after the specified period, it may not be possible to stop the order from being shipped.

10. Changes to Refund Policy

• Goods of Gift reserves the right to modify or update this Refund Policy at any time without prior notice. Changes will be effective immediately upon posting on our website.

11. Contact Us

For any questions or concerns regarding this Refund Policy, please contact or mail our customer service team at goodsofgift@gmail.com